Plaintiff practices run on documents that arrive late, in volume, and in
no order. The work of turning them into something a lawyer can use is the
least strategic thing in the building and one of the most expensive. We
build the software that does it, fitted to how your firm already runs.
391%conversion lift from answering inside a minute
Published 2026 industry figures, not our measurements. We have not audited
your practice and these are a starting point for a conversation, not a
claim about your numbers.
Where the hours and the cases go
Records arrive as a wall of paper
A thousand-page record set takes 10 to 15 hours just to index by hand, and 40 or more to review properly. That is a paralegal week per case, on the least strategic work in the building. Firms report the delay pushing settlement out by three to six weeks.
You are already paying somebody else for it
Nearly half of firms outsource records review rather than fight it internally. A full review and summary commonly runs past $1,000 a case, and retrieval adds $40 to $75 a request. It is a real line item, it scales with your caseload, and it never becomes an asset.
The signed case goes to whoever answered
Answering an inbound inquiry inside sixty seconds is reported to lift conversion by 391 percent. Waiting five minutes cuts the odds of qualifying that lead by 80 percent. In a practice where a signed case is worth five figures in fees, that is the most expensive unanswered phone in any industry.
You rent your case flow
Buying cases from acquisition vendors works until it does not. The price moves, the quality moves, and the relationship is not yours. Firms that build their own intake and referral pipeline stop bidding against everyone else for the same claimant.
What we build
Medical records into a working chronology
Records read once and turned into a dated, sourced chronology with page citations, provider by provider. Treatment gaps, prior conditions and inconsistencies surfaced rather than discovered by opposing counsel. Built against your files and your format, not a template.
Demand packages drafted from your own work
The first draft assembled from the chronology, the bills and your firm’s prior demands, in your voice, with exhibits indexed. An attorney edits rather than starts, which is the difference between an afternoon and a two weeks.
Intake that answers immediately
Web, phone and referral inquiries qualified and routed in seconds, day or night, with conflicts flagged and the sign-up packet out before the caller has looked anywhere else.
The layer between your systems
Your case management system, your document store, your accounting, and the spreadsheet that actually runs the practice. Nobody sells the connective tissue, because it differs in every firm.
A referral and intake pipeline you own
Landing pages, tracking, follow-up and reporting running on your domain and in your accounts. When it works, the asset is yours. When you stop paying us, it keeps working.
IntakeInbound 09:41
SourceReferral, Ramirez✓
Matter typeAuto, rear-end✓
Conflict checkClear✓
Statute runs14 months✓
Answered in47 seconds!
Signed Qualified, routed and the packet sent before the caller reached the next firm on their list.
Sign-up sentAttributed to referral
Illustrative sample. Not a client record.
Three ways in
Priced against what a case already costs you to acquire, not against what
a website costs. Most firms should start in the middle.
Intake Rebuild
$6,500
Two to three weeks
A firm whose site and intake are losing inquiries it already paid for.
The narrowest useful thing. Your site rebuilt to convert, and an intake path that answers in seconds instead of hours.
Site rebuilt around the one job of turning a visitor into a signed case
Inquiries answered in under a minute, day or night, before they call the next firm
Call tracking, so you know which spend produced which signature
Conflicts flagged at intake rather than three days later
Where most firms start
Case Pipeline
$15,000 – $25,000
Four to six weeks
A firm spending five figures a month renting case flow it does not own.
The pipeline itself, running on your domain and your accounts, from the first inquiry through to the review a settled client leaves. Built so that when you stop paying us it keeps working.
Everything in the Intake Rebuild
Case-type routing and qualification, so the right file reaches the right attorney immediately
A referral pipeline of your own, rather than a vendor relationship you rent
Follow-up that continues past the first call, where most signed cases are actually lost
Automatic case status updates by text and email, so clients stop ringing to ask where things are
Review and referral requests triggered at the moment a client is happiest, not months later
Cost per signed case reported by source, monthly, in numbers you can act on
Records and document automation
$60,000 – $90,000
Six weeks
A firm where the bottleneck is no longer signing cases, it is working them.
Medical records into a sourced chronology, demand packages drafted from your own prior work, and the deficiency caught before opposing counsel finds it.
Records read once and returned as a dated chronology with page citations
Treatment gaps, priors and inconsistencies surfaced rather than discovered
Demand packages drafted from the chronology, the bills and your own prior demands
Deployed in your cloud, on your keys, with the source code yours
The arithmetic behind the middle one
Paid search runs $1,700 to $3,300 per signed case. Owned and
organic case flow runs $200 to $750 for the same case. Take
the conservative end of both, $2,500 against $475, and shift 10 cases
a month across: that is $20,250 a month, or $243,000 a year.
Published 2026 benchmarks, not our measurements, and your numbers will
differ. Run it with your own cost per signed case before you believe it.
A trade, if you want it
The first two firms we work with get the build at a reduced rate, in exchange for a written account of the work with the firm name on it that others can check. It is a straight trade and worth real money to both sides. If publishing anything is not something you would agree to, say so and we will quote the standard number instead.
By practice area
The document problem is the same everywhere; the economics around it are
not. What a case is worth, and whether the fee is capped, changes what is
worth building.
The fee is capped by statute, so cost per case is the only lever you control.
Questions a partner actually asks
How is this different from EvenUp or the other AI chronology tools?
It usually is not better, and if one of them fits your practice you should buy it. They are cheaper than a build and available this afternoon. What they do not do is fit around how your firm already works: your case management system, your demand format, your intake rules, your referral sources. If the product does the job, buy the product. We are for the case where the gap between the tools you already own is the problem.
What happens to privileged material?
It stays yours. Everything runs inside your own cloud tenant, on your accounts and your keys. We hold no client data, we are granted scoped access during the build, and that access is revoked at handover. We will sign your confidentiality terms rather than ask you to sign ours.
Is this going to create a bar advertising problem?
Not for the internal work. Part VII of the Texas Disciplinary Rules governs advertising to the public, so an intake system, a chronology tool or a records pipeline is not a filing. If we build anything public-facing, the homepage has to be filed with the Advertising Review Committee, they have 25 days to evaluate, and past-results and comparison claims carry specific requirements. We build to that and hand you the filing, but the responsibility stays with the firm and we will not pretend otherwise.
What does it cost?
A Leak Review is no charge and takes 30 minutes. The Workflow Audit is $7,500 for one week and ends with a working prototype on your own documents, a cost model, and a fixed build quote. Builds run $60,000 and $90,000, typically six weeks, and carry a 90 day defect warranty. Keeping it working is $1,000 – $1,500 / mo.
How do we know it is accurate enough to rely on?
You measure it, during the Audit, before you buy anything. We report how often it is right, how often it is wrong, and what it does when it is unsure, against a sample of your real records. A tool that quietly guesses on a treatment date is worse than no tool, so the sensible design flags uncertainty for a human rather than smoothing over it. If the accuracy is not good enough on your files, we will tell you that in week one.
Working with us
Vendor-ready
Thrive Development LLC, a Texas LLC. W-9 and a signed MSA the day you ask for them.
Your infrastructure
Everything runs in your cloud tenant on your accounts. We hold no client data.
References
Available on request once we are past a first conversation.
Questions about insurance, security or contracting go straight to contact@thrivedevelopment.io. We
reply to everything within one business day, including the enquiries we
are not the right firm for.