Houston, TX · Working across Texas
A plaintiff firm waiting three months on medical records and a contractor whose ticket is riding around in a truck have the same problem. We build the software that reads the documents, catches what is wrong before somebody else does, and moves the work to whoever can act on it. Fixed price, six weeks, and you own it.
Flagged Material rate is 18% above the schedule in the governing contract. Held for review before it reaches the GC, not after they short-pay it.
The leak
They are right. In a plaintiff practice the gap between signing a case and settling it runs to months, and a great deal of it is documents moving slowly. It is the same story in the trades, in weeks rather than months. Here is where it goes.
Paper moves slower than the work
A firm requests records in March and starts reading them in June. A contractor finishes Tuesday and bills the following Wednesday. In both, the work is done and the money is waiting on documents to travel.
People are paid to retype things
A paralegal indexes a thousand-page record set by hand. Somebody in an office keys in what somebody in the field already wrote down. It is skilled people doing work a machine has been able to do for two years.
The detail that matters is buried
The rate that does not match the contract. The treatment gap that guts a claim. It is in the file, nobody has time to find it, and it surfaces when the other side points at it.
Value leaks on documentation
Cases settle under value because the record supporting them was never assembled properly. Seventy-seven percent of specialty contractors have written off billed work as bad debt for the same reason. Not disputed on the merits, lost on paperwork.
You already bought software for this
The tools exist and they are not where the work happens. Around seventy percent of construction ERP implementations fail outright, and nearly half of law firms outsource records review rather than fight their own systems. Buying a product is not the same as closing the gap between the ones you own.
You have almost certainly bought software for this already. The people who had to use it routed around it inside two weeks, because it was built for whoever signed the contract rather than whoever opens it every morning.
What we build
We start with field tickets because the money is easiest to see there. The rest of this list is the same problem in different clothing, and we build all of it.
Documents into structured data
Handwritten tickets, photographed forms, thousand-page medical record sets, executed contracts. Read once, turned into fields you can query, check and bill from, instead of a PDF somebody has to open.
The layer between your systems
Your accounting system, your case management system, the customer portal, the app somebody bought in 2021, and the spreadsheet that actually runs the business. We build the connective tissue nobody sells, because it is different in every building.
Intake that answers in seconds
The first response decides the outcome more than anything that follows. Answering inside a minute is reported to lift conversion by 391 percent, and almost nobody does it, because nothing tells them to.
Assembly of the thing you send out
A demand package, a bid response, a pay application. Drafted from your own prior work and your own files, so the first version takes an hour instead of a week.
Review that catches it first
Rate schedules, insurance limits, treatment gaps, missing authorizations. Pulled out of the file automatically, so the problem is yours to fix before it is theirs to argue.
How to engage us
A working call, not a discovery call. You describe one process. We tell you where the money is going, whether software can reach it, and what it would take. Most people who book this do not become clients, which is the point. It is how you find out cheaply.
One workflow, mapped and costed. You end the week holding a working prototype running on your own documents, the arithmetic behind what the process costs you today, and a fixed quote to build it.
The production tool, deployed into your cloud tenant on your API keys. Fixed price, billed against milestones, and covered by a 90 day defect warranty from handover. Your data never leaves your environment and there is no seat license waiting for you next year.
Monitoring, model and vendor API changes absorbed before they reach you, defect fixes, and a quarterly accuracy report. This is what we recommend for most companies. It works out to about a fifth of the build a year, which is the normal rate for keeping software working.
Everything above, plus a named engineer, an agreed allowance for changes, monthly accuracy review, and new work as your process moves. Worth it while the workflow is still moving. Most companies do not need it, and we will say so.
Most engagements stop after the Audit if the arithmetic does not support a build. That is a real outcome, not a sales formality. You keep the prototype and the analysis either way.
Why us
Built for whoever actually has to use it
Software gets abandoned when it is built for the person who bought it rather than the person who touches it forty times a day. A system the paralegals quietly work around is a system you are paying for twice. Forty-seven percent of contractors name adoption as the hardest part of new technology, ahead of cost, and it is no different in a law office.
It fits what you already run
We are not asking you to replace your accounting system, rip out a platform, or run a seventh login. We build the layer that connects what is already in the building. That is work no product company can sell you, because it differs in every building.
We build. We do not advise.
There is no deck at the end of a Thrive engagement. There is software your team logs into. Strategy work is cheap to produce and easy to ignore; working tools are neither.
Your cloud, your keys, your code
Everything runs inside your own AWS, Azure or Google tenant, billed to your accounts. You own the source outright. No seat licenses, no revenue share, nothing to renegotiate in two years.
Fixed price, fixed scope
You get a number before we start and it does not move. Hourly billing rewards the wrong things, and you have been on the wrong end of it before.
Working with us
Questions about insurance, security or contracting go straight to contact@thrivedevelopment.io. We reply to everything within one business day, including the enquiries we are not the right firm for.